Pricing & Charges
A clear overview of all fees and charges applicable to customers and retailers on the BANQUEEN.IN platform.
Owned & Operated by Nitesh Kumar
Overview
BANQUEEN is committed to full transparency on all charges applicable to users of the Platform. This Pricing & Charges page lists the standard fees charged by BANQUEEN to retailers and customers, if any. It also explains fees charged by product providers (banks, NBFCs, insurers, asset management companies) and payment gateways, which are not controlled by BANQUEEN.
All fees are displayed in Indian Rupees (₹) and are inclusive of applicable taxes, unless stated otherwise. Fees may be revised from time to time with prior notice.
Retailer Activation Fee
Authorised retailers who wish to access the retailer dashboard, wallet, leads and commission features are required to pay a one-time activation fee of ₹299.
| Component | Amount | Remarks |
|---|---|---|
| Activation Fee | ₹299 | One-time, payable at onboarding. |
| GST / Taxes | Included in ₹299 | As per applicable tax laws. |
| Refund Eligibility | Non-refundable after activation | Refundable only in case of duplicate payment or onboarding rejection. See Refund Policy. |
Wallet Top-ups & Withdrawals
The following charges apply to wallet top-up and withdrawal transactions for authorised retailers:
| Transaction Type | Charge | Remarks |
|---|---|---|
| Wallet Top-up | Free | Payment gateway charges, if any, are borne by BANQUEEN. |
| Wallet Withdrawal (top-up balance) | 2% or ₹50, whichever is higher | Applicable when withdrawal of unused top-up is permitted. |
| Commission / Reward Withdrawal | Free * | * Subject to minimum threshold, TDS and bank charges if any. |
| Failed Top-up Reversal | Free | Refunded to source or credited to wallet without extra charge. |
Service Fees
BANQUEEN may offer optional premium services to customers or retailers. Any such service will display the applicable fee before confirmation. Examples may include:
| Service | Indicative Fee | Remarks |
|---|---|---|
| Document pickup / collection | As displayed | Optional, if available in your area. |
| Priority processing | As displayed | Faster coordination with product providers. |
| Premium support / concierge | As displayed | Dedicated assistance for complex applications. |
| Retailer lead purchase | As per lead value | Deducted from wallet balance. Prices vary by product and customer profile. |
| KYC / verification services | As displayed | Paid through wallet for assisted verification. |
All service fees are optional and paid only when the user explicitly chooses the service. No service fee is charged for basic comparison, eligibility check or product browsing.
Product Provider Fees
Product providers (banks, NBFCs, insurers, asset management companies) may charge fees depending on the product. These are not BANQUEEN fees. The following are indicative charges you may encounter:
| Product | Possible Fees | Paid To |
|---|---|---|
| Personal Loan | Processing fee (1% - 3% of loan amount), prepayment charges, late payment fees. | Lender |
| Credit Card | Annual fee, late payment fee, cash advance fee, over-limit fee, foreign currency markup. | Card Issuer |
| Health Insurance | Premium, co-payment, deductible, room rent capping, pre-existing disease waiting period. | Insurer |
| Life / Term Insurance | Premium, policy administration charges, mortality charges (ULIPs), GST. | Insurer |
| Mutual Fund | Expense ratio, exit load, transaction charges, STT. | AMC / Broker |
| Bank Account | Minimum balance penalty, debit card annual fee, cheque book charges, NEFT/RTGS/IMPS fees. | Bank |
Product-specific fees are disclosed by the product provider in the offer, sanction letter, policy document or terms and conditions. BANQUEEN displays indicative information only.
Payment Gateway Charges
Payments made on BANQUEEN are processed through secure, PCI-DSS-compliant payment gateways such as Razorpay, Cashfree, PhonePe PG, PayU and Easebuzz. For most transactions, BANQUEEN absorbs the payment gateway fees. For some transactions, the payment gateway may apply the following standard charges:
| Payment Method | Indicative Gateway Charge | Borne By |
|---|---|---|
| UPI | Usually 0% - 0.9% | BANQUEEN / product provider |
| Debit Cards | 0.4% - 0.9% | BANQUEEN / product provider |
| Credit Cards | 1.5% - 2.5% | BANQUEEN / product provider |
| Net Banking | 1.8% - 2.5% | BANQUEEN / product provider |
| Wallets | 1.5% - 2.5% | BANQUEEN / product provider |
Customers and retailers do not pay any additional gateway fee beyond the transaction amount unless explicitly stated at checkout. BANQUEEN does not store card or bank credentials.
Taxes
All fees and charges are subject to applicable taxes, including but not limited to:
- Goods and Services Tax (GST) at the prevailing rate.
- Tax Deducted at Source (TDS) on commissions and rewards paid to retailers, as per Indian tax laws.
- Any other statutory levy, cess or surcharge as applicable.
Tax invoices and receipts are provided where required. Retailers are responsible for maintaining their own tax records and complying with GST and income tax obligations on earnings.
Customer Fees
BANQUEEN does not charge customers for browsing, comparing, checking eligibility or submitting applications through the Platform. Customers may be charged only if they choose optional premium services or if a product provider charges a fee directly.
All charges payable by a customer for BANQUEEN services are displayed with the price inclusive of taxes and any applicable service charge before payment confirmation. There are no hidden charges.
Fee Transparency
We adhere to the following transparency principles:
- Every fee is displayed clearly before checkout or confirmation.
- Customers and retailers receive an invoice or receipt after payment.
- All fee changes are communicated via dashboard notification and email with reasonable notice.
- Refund and cancellation rules are disclosed in the Refund & Cancellation Policy.
Changes to Fees
BANQUEEN may revise pricing and charges from time to time to reflect changes in costs, market conditions or regulatory requirements. Any material change will be notified to affected users at least 15 days in advance through the Platform or email. Continued use after such changes constitutes acceptance.
Contact
If you have any questions about pricing or charges, please contact us:
Have a billing question?
Our support team can help clarify any fee, charge or invoice on the BANQUEEN platform.
Contact SupportOwned & Operated by Nitesh Kumar
Content Standards & Trust
This page is maintained by the BANQUEEN content and compliance team. It is written for general informational purposes and is not a substitute for professional legal, financial or tax advice.
- Editorial guidelines: Content is fact-checked against official regulatory sources, partner terms and Indian law before publication.
- Review policy: All policy, legal and product pages are reviewed at least once per quarter or whenever there is a significant regulatory change.
- Financial disclaimer: Product comparisons, eligibility tools and calculators are estimates. Final approval, interest rates and terms are determined solely by the partner bank, NBFC or insurer.
- Transparency: BANQUEEN is a marketplace, not a lender, bank or insurer. We do not guarantee approvals or returns.
- Data accuracy: Every effort is made to keep this page accurate. The last review date is shown below.
Page Metadata
- Last updated: 27 July 2026
- Business Name: BANQUEEN
- Legal Owner: Nitesh Kumar
- Contact: support@banqueen.in
- Verification: If you spot an error, contact us.